crickx Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") form a binding legal agreement between the entity operating the crickx platform and any user of this site ("you" or "member"). By creating an account, logging in, making a deposit, or using any service on the crickxapp.cam website or mobile application, you are automatically considered to have accepted these Terms.

You must be at least 21 years old to participate on the crickx platform. If age cannot be verified, crickx reserves the right to suspend or close the account at any time. Minors are strictly prohibited from taking part in any gambling or betting activity.

These Terms may be updated at any time. Continued use of the platform after any changes take effect will be treated as acceptance of the updated Terms. We recommend reviewing this page regularly.

1.1 Scope of Application

These Terms apply to all crickx services, including cricket betting, slot games, live casino, multi bet, bingo, and any promotional activity. Additional terms may apply to specific bonuses or promotions, and these will be stated in the relevant promotion details.

2. Account Registration and Eligibility

To open an account on the crickx platform, you must provide accurate and complete information. The details provided at registration must match your valid identity document.

2.1 Registration Requirements

• Each person may open only one account. If multiple accounts are found, all of them may be closed and balances forfeited.
• Providing false or incomplete information at registration will result in the account being closed immediately.
• Keeping your account password and login details confidential is entirely your responsibility. Sharing this information with third parties is prohibited.
• If you suspect unauthorized access to your account, you must notify the crickx support team immediately.

2.2 Identity Verification (KYC)

crickx reserves the right to verify your identity at any time. A national ID card, passport, or other valid document may be requested for this purpose. If the required documents are not provided within the given timeframe, withdrawals may be put on hold. This process is carried out to ensure financial security.

3. Deposits, Withdrawals and Financial Transactions

All financial transactions on crickx are handled through bKash, Nagad, Rocket and Upay. The following terms apply to each payment method.

3.1 Deposit Rules

• The minimum deposit amount is ৳300 (three hundred taka), which is the same for all payment methods.
• Deposits must be made only from a payment account registered in your own name. Deposits from third-party accounts are not accepted.
• Once a deposit is completed, your account balance will be updated automatically. If there is any issue, please contact the support team.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000 (one thousand taka).
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals will only be sent to the same payment method and the same account used for the deposit.
• If identity verification has not been completed, the withdrawal process may be put on hold.
• If the wagering requirements of a bonus have not been met, those funds cannot be withdrawn.

3.3 Financial Security

crickx uses SSL encryption and advanced security measures to keep members' funds safe. Our privacy policy details how your financial information is protected. If any suspicious transaction is identified, crickx reserves the right to investigate it in the interest of security.

4. Bonuses and Promotional Offers

crickx offers various bonuses and promotional offers. Each offer has specific terms that must be read before accepting a bonus. Never treat a bonus as free cash — they are usable only subject to specific wagering requirements.

4.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 10 times the bonus amount. Example: a ৳1,000 deposit earns a ৳1,200 bonus, bringing the total balance to ৳2,200; to withdraw the bonus funds, ৳12,000 must be wagered.

4.2 General Bonus Terms

• A bonus offer cannot be claimed more than once unless the offer's terms state otherwise.
• If you withdraw before meeting the bonus wagering requirements, the bonus and any winnings earned from it will be cancelled.
• Multiple bonuses cannot be used at the same time unless the terms of each offer state otherwise.
• If any misuse or manipulation of the bonus system is detected, both the bonus and the winnings will be cancelled.
• crickx reserves the right to change, suspend or cancel any bonus offer.

5. Betting and Gaming Rules

The following rules must be followed for all betting and gaming activity on the crickx platform. Violation of these rules may result in account closure and cancellation of winnings.

5.1 Rules for Placing Bets

• A bet that has been confirmed cannot be changed or cancelled.
• If a bet is accepted at abnormal odds due to a technical error, crickx reserves the right to cancel that bet.
• Coordinated betting from multiple accounts on the same event will be treated as manipulation.
• Betting with prior knowledge of a result will lead to immediate account closure and cancellation of all winnings.

5.2 Special Cricket Betting Rules

Specific rules apply to betting on BPL, IPL, T20 World Cup and other international cricket tournaments. If a match is cancelled or abandoned, bets are generally refunded, though a decision will be made based on the circumstances of each case. The decisions of international cricket governing bodies will be considered final.

5.3 Slots and Casino Games

The RTP (Return to Player) rate for slot and live casino games is set by the game provider. crickx does not interfere with game outcomes. All games are operated by a Random Number Generator (RNG), which ensures fair results.

5.4 Technical Issues

crickx is not liable for losses caused by server outages, internet disconnection or other technical problems. In the event of an issue affecting ongoing bets or games, crickx will attempt to provide a reasonable resolution.

6. Commitment to Responsible Gaming

crickx believes that betting and gaming are for entertainment, not as a way to solve problems. We encourage members to play in a controlled and responsible manner. Detailed guidelines and support information are available in our responsible gaming policy.

6.1 Self-Exclusion and Limit Setting

Members may request deposit limits, betting limits, or temporary or permanent self-exclusion on their account. This request must be made through the crickx support team and, once activated, cannot be reversed before the specified period ends.

6.2 Protection of Minors

It is your responsibility to prevent minors from accessing crickx on your device. Keep your account details confidential and always log out from shared devices.

7. Intellectual Property and Prohibited Activities

All content on the crickx platform — logos, designs, software, text and graphics — is protected by crickx's intellectual property rights. Using, copying or distributing any of this without permission is prohibited.

7.1 Prohibited Activities

Participation in any of the following activities is strictly prohibited:

• Placing bets or playing games using bots, scripts or automated software.
• Attempting to access another person's account.
• Attempting to break the platform's security systems.
• Using crickx for money laundering or any other illegal financial activity.
• Operating multiple accounts to take advantage of the bonus system.
• Coordinating with other members to place bets through manipulation.

7.2 Consequences of Violations

For any violation of the above rules, crickx reserves the right to close the account without warning, forfeit the balance and take legal action if necessary.

8. Privacy and Data Protection

crickx treats the privacy of members' personal information with the highest importance. Full details of how your information is collected, stored and used can be found in our privacy policy, which is considered an integral part of these Terms.

8.1 Consent to Use of Information

By creating a crickx account, you consent to the information you provide being used for service operation, identity verification, fraud prevention and compliance with legal obligations. Transfer of information to third parties is done only in the cases and under the conditions set out in the privacy policy.

9. Account Closure and Liability Limitations

9.1 Voluntary Account Closure

Any member may close their account at any time by contacting the crickx support team. Before closing the account, any remaining balance should be withdrawn, provided there are no wagering requirement restrictions.

9.2 crickx's Rights

crickx may close or suspend an account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If there is suspicion of fraud or deception.
• If the member is found to be a minor.
• On the instruction of a legal authority.
• In cases of prolonged inactivity.

9.3 Liability Limitations

crickx is not liable for any indirect, incidental or special damages. crickx's liability is limited in the event of technical errors, third-party service outages or other uncontrollable circumstances.

10. Dispute Resolution and Applicable Law

If a dispute arises between crickx and a member, an attempt will first be made to resolve it through the support team. Contact details can be found on our about us page.

10.1 Complaints Process

If you have a complaint, notify the crickx support team via live chat or email. crickx will review all complaints and attempt to resolve them within a reasonable time. When submitting a complaint, please provide your account number, transaction details and a full description of the issue.

10.2 Interpretation of Terms

If any part of these Terms is ambiguous or disputed, crickx's interpretation will be considered final. If any individual provision is found to be unenforceable, the remaining provisions will continue in full effect.

10.3 Language of Communication

crickx support is available in both Bengali and English, seven days a week, twenty-four hours a day. You can get in touch via live chat and email. For answers to common questions, please visit our FAQ page, where many frequently asked questions are answered.